Woof Together Academy
for Front Desk Operators
What's included?
The pet friendly experience
Discover vital information regarding the pet parents as a travel segment, their needs and habits.
Pet policy
Explore the basic terms for administrative decisions that should be implemented at a pet friendly hotel, like pet fees, pet rooms and more.
Pet amenities
Seek the significance of essential and additional pet equipment in an exquisite hospitality experience for all of your guests.
Front desk operations
Take a glimpse of a truly welcoming pet friendly experience, grasp new procedures and consolidate a high-standard stay.
Crisis management
Look into the most common types of pet-related emergencies and scrutinize each respective type of response.
Implementation for the PetStay Certification
Optionally unfold the PetStay criteria required to implement for the acquisition of the certification.
The curriculum in detail
Certificate included
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Add it to your resume
Upon completion of the program, you will receive the relevant certificate of attendance, enriching your resume. -
Provide it to the PetStay auditors
In order for a hotel to receive the PetStay Certification, each member of the management team, the front desk and the housekeeping must have completed a respective training provided by extrernal contractors.
