Woof Together Academy

for Front Desk Operators

What's included?

  • 6 chapters
  • 29 videos
  • 105 minutes
  • 10 documents
  • 5 exams
  • 1 certificate

The pet friendly experience

Discover vital information regarding the pet parents as a travel segment, their needs and habits. 

Pet policy

Explore the basic terms for administrative decisions that should be implemented at a pet friendly hotel, like pet fees, pet rooms and more.

Pet amenities

Seek the significance of essential and additional pet equipment in an exquisite hospitality experience for all of your guests.

Front desk operations

Take a glimpse of a truly welcoming pet friendly experience, grasp new procedures and consolidate a high-standard stay.

Crisis management

Look into the most common types of pet-related emergencies and scrutinize each respective type of response.

Implementation for the PetStay Certification

Optionally unfold the PetStay criteria required to implement for the acquisition of the certification.

The curriculum in detail

Certificate included

  • Add it to your resume

    Upon completion of the program, you will receive the relevant certificate of attendanceenriching your resume.
  • Provide it to the PetStay auditors

    In order for a hotel to receive the PetStay Certification, each member of the management team, the front desk and the housekeeping must have completed a respective training provided by extrernal contractors.
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