Frequently asked questions

What is the Woof Together Academy?

Woof Together Academy is the world's first training program for hospitality professionals. It provides separate curriculums for hotel managers, front desk operators, housekeepers and property managers on how to offer their respective services to guests with pets. At the end of each curriculum, the trainees receive a certificate of completion.

What do hotel professionals get from attending the Woof Together Academy?

At the end of each curriculum, the trainees receive a certificate of completion. For hotel professionals, this certificate can be used to enrich their resumes. The program's certificate is also compatible with TUV Austria's PetStay Certification criterium of relevant personnel training.

What do property managers get from attending the Woof Together Academy?

At the end of each curriculum, the trainees receive a certificate of completion. This certificate can be used to enrich their resumes for future employment in the hospitality industry. It can also be a useful marketing tool for your website, as a mean of targeting the pet parents who are looking for a reliable pet friendly accommodation.

What are the main components of the curriculum for hotel managers?

The attendants of the curriculum "Woof Together Academy for Hotel Managers" discover vital information regarding the pet parents as a travel segment, their needs and habits, they explore the basic terms for administrative decisions needed to implement, like pet fees, pet policy, etc, they seek the significance of essential and additional pet equipment that create an exquisite hospitality experience for all of guests, they debunk all bias behind cleaning a room after pet guests and find out protocols and products that will leave a sparkling clean experience, they gain insights of a truly welcoming pet friendly experience, grasp new procedures to consolidate a high-standard stay, and they look into the most common types of pet-related emergencies and scrutinize each respective type of response. Hotel managers are also optionally unfold the PetStay criteria and processes required to implement at the hottel for the acquisition of the PetStay Certification provided by TUV Austria.

What are the main components of the curriculum for property managers?

The attendants of the curriculum "Woof Together Academy for Property Managers" discover the full potential of pet parents as a travel segment, their needs and habits. They explore definitions of all decisions needed regarding pet guests. They also optionally unfold the steps required to add a pet fee on several popular short term rental platforms, like Airbnb, Vrbo and Booking.com, they seek the significance of specific preparational steps to protecting a property and creating an exquisite hospitality experience for all guests, with or without pets, they debunk all bias behind cleaning after pet guests and find out protocols and products that will leave a sparkling clean experience as well as compensation processes on several popular short term rental platforms.

What are the main components of the curriculum for front desk operators?

The attendants of the curriculum "Woof  Together Academy for Front Desk Operators" discover vital information regarding the pet parents as a travel segment, their needs and habits, they explore the basic terms for administrative decisions that should be implemented at a pet friendly hotel, like pet fees, pet policies etc, they seek the significance of essential and additional pet equipment in an exquisite hospitality experience for all guests, they discover the processes of a truly welcoming pet friendly experience, grasp new procedures and consolidate a high-standard stay, and look into the most common types of pet-related emergencies and how to scrutinize each respective type of response. They also optionally unfold some of the PetStay criteria required to implement for the acquisition of the certification.

What are the main components of the curriculum for housekeepers?

The attendants of the curriculum "Woof  Together Academy for Housekeepers" seek the significance of essential and additional pet equipment in an exquisite hospitality experience for all guests, they debunk all bias behind cleaning a room after pet guests and find out protocols and products that will leave a sparkling clean experience, and finally, they look into the most common types of pet-related emergencies and how to scrutinize each respective type of response.

What is the payment procedure for attending the Woof Together Academy? 

For attending a certain curriculum, simply sign up and enroll to your prefered curriculum by visiting the All Courses page. 
For hotels or property agencies that want to train a number of their pet-associated employees (managers, front desk operators and housekeepers), you can view our Pricing page for specific bulk training plans. All transactions are securely completed through the Stripe payment system.

Ask a question

First Name
Last Name
E-mail address
Query
Thank you for your input!
You will receive the answer to your email as soon as possible.

Help us improve our services

Take this survey and send us a meaningful feedback!
The best way of listening to your voice.

Book a call with our team

Created with